{"source":"nhtsa","country":"us","campaign":"19V637000","date":"2019-08-29","owner_notified":"2019-10-24","manufacturer":"Chrysler (FCA US LLC)","component":"STEERING:RACK AND PINION:RACK; STEERING:RACK AND PINION:PINION SHAFT","summary":"Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles.  The steering rack gear may break, possibly causing a loss of steering control.","consequence":"A loss of steering control increases the risk of a crash.","remedy":"Chrysler will notify owners, and dealers will replace the steering gear, free of charge.  The recall began October 24, 2019.  Owners may contact Chrysler customer service at 1-800-853-1403.  Chrysler's number for this recall is V99.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","mfr_campaign":"V99","part_number":null,"units":5294,"completion":{"kind":"quarterly","report_number":6,"period_from":"2021-1","period_to":"2021-1","submitted":"2021-04-19","involved":5294,"remedied":4754,"unreachable":44,"removed":9,"remedied_percent":89,"as_of":"2026-10-19"},"do_not_drive":false,"park_outside":false,"notification":null,"french":null,"vehicles":[{"year":2019,"make":"JEEP","model":"CHEROKEE","vehicle_id":"2019_jeep_cherokee","match":"exact","built_from":"2019-06-25","built_to":"2019-08-06"},{"year":2020,"make":"JEEP","model":"CHEROKEE","vehicle_id":"2020_jeep_cherokee","match":"exact","built_from":"2019-06-25","built_to":"2019-08-06"}],"may_apply":true,"as_of":"2026-10-19","lookup":{"nhtsa":"https://www.nhtsa.gov/recalls","tc":"https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng","maker":null},"attribution":[],"url":"https://open.wenmarpro.com/recalls/nhtsa/19V637000"}