{"source":"nhtsa","country":"us","campaign":"19V489000","date":"2019-06-25","owner_notified":"2019-07-02","manufacturer":"Daimler Vans USA, LLC","component":"STEERING","summary":"Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Metris vehicles.  An internal sensor within the electric power steering unit may have been improperly manufactured, possibly resulting in the deactivation of the electric power steering assist.","consequence":"An unexpected loss of power steering assist can increase the risk of crash.","remedy":"DVUSA will notify owners, and Metris dealers will replace the steering unit, free of charge.  The recall began July 2, 2019.  Owners may contact DVUSA customer service at 1-877-762-8267.  DVUSA's number for this recall is VS2LENKEPS.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","mfr_campaign":"VS2LENKEPS","part_number":null,"units":2,"completion":{"kind":"quarterly","report_number":1,"period_from":"2019-3","period_to":"2019-3","submitted":"2019-07-23","involved":2,"remedied":2,"unreachable":0,"removed":0,"remedied_percent":100,"as_of":"2026-10-19"},"do_not_drive":false,"park_outside":false,"notification":null,"french":null,"vehicles":[{"year":2018,"make":"MERCEDES-BENZ","model":"METRIS","vehicle_id":"2018_mercedes-benz_metris","match":"exact","built_from":"2018-07-11","built_to":"2018-07-11"},{"year":2019,"make":"MERCEDES-BENZ","model":"METRIS","vehicle_id":"2019_mercedes-benz_metris","match":"exact","built_from":"2018-07-11","built_to":"2018-07-11"}],"may_apply":true,"as_of":"2026-10-19","lookup":{"nhtsa":"https://www.nhtsa.gov/recalls","tc":"https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng","maker":null},"attribution":[],"url":"https://open.wenmarpro.com/recalls/nhtsa/19V489000"}