{"source":"nhtsa","country":"us","campaign":"19V447000","date":"2019-06-13","owner_notified":"2019-08-08","manufacturer":"Chrysler (FCA US LLC)","component":"POWER TRAIN:AUTOMATIC TRANSMISSION","summary":"Chrysler (FCA US LLC) is recalling certain 2014 Jeep Cherokee vehicles equipped with 3.2L engines.  In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to neutral.","consequence":"An unexpected shift to neutral would result in a loss of drive, increasing the risk of crash.","remedy":"Chrysler will notify owners, and dealers will update the transmission software, free of charge.  The recall began August 8, 2019.  Owners may contact Chrysler customer service at 1-800-853-1403.  Chrysler's number for this recall is V69.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","mfr_campaign":"V69","part_number":null,"units":81615,"completion":{"kind":"quarterly","report_number":6,"period_from":"2020-4","period_to":"2020-4","submitted":"2021-01-19","involved":81615,"remedied":59856,"unreachable":1449,"removed":2699,"remedied_percent":73,"as_of":"2026-10-19"},"do_not_drive":false,"park_outside":false,"notification":null,"french":null,"vehicles":[{"year":2014,"make":"JEEP","model":"CHEROKEE","vehicle_id":"2014_jeep_cherokee","match":"exact","built_from":"2013-02-27","built_to":"2014-07-11"}],"may_apply":true,"as_of":"2026-10-19","lookup":{"nhtsa":"https://www.nhtsa.gov/recalls","tc":"https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng","maker":null},"attribution":[],"url":"https://open.wenmarpro.com/recalls/nhtsa/19V447000"}