{"source":"nhtsa","country":"us","campaign":"19V434000","date":"2019-06-10","owner_notified":"2019-09-06","manufacturer":"Volkswagen Group of America, Inc.","component":"ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY","summary":"Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Audi e-tron vehicles.  Moisture can enter the high-voltage battery system through a faulty seal on the charging socket.","consequence":"Moisture in the high-voltage system can cause a short-circuit, increasing the risk of fire. If warning lights appear along with the message \"Electrical system: fault,\" immediately stop driving the vehicle, park outdoors away from structures, do not charge the vehicle, and contact Audi Roadside Assistance at 1-800-411-9988 to have the vehicle towed.","remedy":"Audi will notify owners, and dealers will install a new seal and, as necessary, replace the affected system components, free of charge.  The recall began September 6, 2019.  Owners may contact Audi's customer service at 1-800-253-2834.  Audi's number for this recall is 93E8.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","mfr_campaign":"93E8","part_number":null,"units":1646,"completion":{"kind":"quarterly","report_number":6,"period_from":"2020-4","period_to":"2020-4","submitted":"2021-01-29","involved":1646,"remedied":1607,"unreachable":0,"removed":0,"remedied_percent":97,"as_of":"2026-10-19"},"do_not_drive":false,"park_outside":false,"notification":null,"french":null,"vehicles":[{"year":2019,"make":"AUDI","model":"E-TRON","vehicle_id":"2019_audi_e-tron","match":"exact","built_from":"2018-07-16","built_to":"2019-05-10"}],"may_apply":true,"as_of":"2026-10-19","lookup":{"nhtsa":"https://www.nhtsa.gov/recalls","tc":"https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng","maker":null},"attribution":[],"url":"https://open.wenmarpro.com/recalls/nhtsa/19V434000"}