{"source":"nhtsa","country":"us","campaign":"19V428000","date":"2019-06-11","owner_notified":"2019-05-09","manufacturer":"Unicell Body Company Inc.","component":"EQUIPMENT","summary":"Unicell Body Company Inc. (Unicell) is recalling certain 2017-2019 Chevrolet Express and GMC Savanna, 2018-2019 Hino 155, Ford Econoline and Transit and Isuzu NPR, and 2018 Ram ProMaster-based vehicles equipped with ASA Electronics Voyager monitors used to display the back-up camera image.  The affected monitors may revert back to the factory default settings which may cause the camera image to be reversed.","consequence":"The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.","remedy":"Unicell will work with ASA Electronics to notify owners and offer a remedy, free of charge.  The recall began May 9, 2019.  Owners may contact ASA Electronics customer service 1-800-384-4400 or Unicell at 1-716-853-8628.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","mfr_campaign":null,"part_number":null,"units":325,"completion":{"kind":"quarterly","report_number":8,"period_from":"2021-1","period_to":"2021-1","submitted":"2021-02-01","involved":325,"remedied":39,"unreachable":0,"removed":0,"remedied_percent":12,"as_of":"2026-10-19"},"do_not_drive":false,"park_outside":false,"notification":null,"french":null,"vehicles":[{"year":2017,"make":"CHEVROLET","model":"EXPRESS","vehicle_id":"2017_chevrolet_express","match":"exact","built_from":"2017-10-05","built_to":"2019-01-08"},{"year":2018,"make":"CHEVROLET","model":"EXPRESS","vehicle_id":"2018_chevrolet_express","match":"exact","built_from":"2017-10-05","built_to":"2019-01-08"},{"year":2019,"make":"CHEVROLET","model":"EXPRESS","vehicle_id":"2019_chevrolet_express","match":"exact","built_from":"2017-10-05","built_to":"2019-01-08"},{"year":2018,"make":"FORD","model":"ECONOLINE","vehicle_id":null,"match":null,"built_from":"2017-11-15","built_to":"2019-01-21"},{"year":2019,"make":"FORD","model":"ECONOLINE","vehicle_id":null,"match":null,"built_from":"2017-11-15","built_to":"2019-01-21"},{"year":2017,"make":"GMC","model":"SAVANA","vehicle_id":"2017_gmc_savana","match":"exact","built_from":"2017-10-20","built_to":"2018-11-13"},{"year":2018,"make":"GMC","model":"SAVANA","vehicle_id":"2018_gmc_savana","match":"exact","built_from":"2017-10-20","built_to":"2018-11-13"},{"year":2019,"make":"GMC","model":"SAVANA","vehicle_id":"2019_gmc_savana","match":"exact","built_from":"2017-10-20","built_to":"2018-11-13"},{"year":2018,"make":"HINO","model":"155","vehicle_id":null,"match":null,"built_from":"2018-08-14","built_to":"2018-08-14"},{"year":2019,"make":"HINO","model":"155","vehicle_id":null,"match":null,"built_from":"2018-08-14","built_to":"2018-10-10"},{"year":2018,"make":"ISUZU","model":"NPR","vehicle_id":"2018_isuzu_npr","match":"exact","built_from":"2017-10-30","built_to":"2018-10-29"},{"year":2019,"make":"ISUZU","model":"NPR","vehicle_id":"2019_isuzu_npr","match":"exact","built_from":"2017-10-30","built_to":"2018-10-29"},{"year":2018,"make":"RAM","model":"PROMASTER","vehicle_id":null,"match":null,"built_from":"2018-05-17","built_to":"2018-05-17"}],"may_apply":true,"as_of":"2026-10-19","lookup":{"nhtsa":"https://www.nhtsa.gov/recalls","tc":"https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng","maker":null},"attribution":[],"url":"https://open.wenmarpro.com/recalls/nhtsa/19V428000"}