{"source":"nhtsa","country":"us","campaign":"19V309000","date":"2019-04-18","owner_notified":"2019-06-14","manufacturer":"Daimler Vans USA, LLC","component":"EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH","summary":"Daimler Vans USA, LLC  (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter (Platform 907) vehicles equipped with high-beam assist.  A software error in the control unit may prevent the driver from being able to switch off the high beams when intended.","consequence":"Being unable to turn off the high beams may result in oncoming traffic being blinded by the vehicle's lights, increasing the risk of crash.","remedy":"DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will update the control unit software, free of charge.  The recall began June 14, 2019.  Owners may contact DVUSA customer service at 1-877-762-8267.  DVUSA's number for this recall is VS3FERNLI.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","mfr_campaign":"VS3FERNLI","part_number":null,"units":1517,"completion":{"kind":"quarterly","report_number":6,"period_from":"2020-3","period_to":"2020-3","submitted":"2020-10-05","involved":1517,"remedied":1078,"unreachable":0,"removed":0,"remedied_percent":71,"as_of":"2026-10-19"},"do_not_drive":false,"park_outside":false,"notification":null,"french":null,"vehicles":[{"year":2019,"make":"FREIGHTLINER","model":"SPRINTER 2500","vehicle_id":"2019_freightliner_sprinter","match":"base","built_from":"2018-09-27","built_to":"2019-02-14"},{"year":2019,"make":"FREIGHTLINER","model":"SPRINTER 3500","vehicle_id":"2019_freightliner_sprinter","match":"base","built_from":"2018-09-27","built_to":"2019-02-14"},{"year":2019,"make":"MERCEDES-BENZ","model":"SPRINTER 2500","vehicle_id":"2019_mercedes-benz_sprinter","match":"base","built_from":"2018-09-27","built_to":"2019-02-14"},{"year":2019,"make":"MERCEDES-BENZ","model":"SPRINTER 3500","vehicle_id":"2019_mercedes-benz_sprinter","match":"base","built_from":"2018-09-27","built_to":"2019-02-14"}],"may_apply":true,"as_of":"2026-10-19","lookup":{"nhtsa":"https://www.nhtsa.gov/recalls","tc":"https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng","maker":null},"attribution":[],"url":"https://open.wenmarpro.com/recalls/nhtsa/19V309000"}