{"source":"nhtsa","country":"us","campaign":"18V743000","date":"2018-10-24","owner_notified":"2019-01-31","manufacturer":"Daimler Vans USA, LLC","component":"LATCHES/LOCKS/LINKAGES:DOORS:LATCH","summary":"Daimler Vans USA, LLC (DVUSA) is recalling certain 2018 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles.  The right side door latches may have been built with incorrect components.  As a result, when the doors are electronically unlocked, the right-side doors may not be able to be opened from inside or outside of the vehicle.","consequence":"In the event of a crash, if the right side doors cannot be opened, it could increase the risk of injury.","remedy":"DVUSA will notify owners, and dealers will inspect and replace the locks if necessary, free of charge.  The recall began January 31, 2019. Owners may contact DVUSA at 1-877-762-8267.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","mfr_campaign":null,"part_number":null,"units":76,"completion":{"kind":"quarterly","report_number":6,"period_from":"2020-2","period_to":"2020-2","submitted":"2020-07-20","involved":76,"remedied":64,"unreachable":0,"removed":0,"remedied_percent":84,"as_of":"2026-10-19"},"do_not_drive":false,"park_outside":false,"notification":null,"french":null,"vehicles":[{"year":2018,"make":"FREIGHTLINER","model":"SPRINTER 2500","vehicle_id":"2018_freightliner_sprinter","match":"base","built_from":"2018-07-04","built_to":"2018-07-19"},{"year":2018,"make":"FREIGHTLINER","model":"SPRINTER 3500","vehicle_id":"2018_freightliner_sprinter","match":"base","built_from":"2018-07-04","built_to":"2018-07-19"},{"year":2018,"make":"MERCEDES-BENZ","model":"SPRINTER 2500","vehicle_id":"2018_mercedes-benz_sprinter","match":"base","built_from":"2018-07-04","built_to":"2018-07-19"},{"year":2018,"make":"MERCEDES-BENZ","model":"SPRINTER 3500","vehicle_id":"2018_mercedes-benz_sprinter","match":"base","built_from":"2018-07-04","built_to":"2018-07-19"}],"may_apply":true,"as_of":"2026-10-19","lookup":{"nhtsa":"https://www.nhtsa.gov/recalls","tc":"https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng","maker":null},"attribution":[],"url":"https://open.wenmarpro.com/recalls/nhtsa/18V743000"}