{"source":"nhtsa","country":"us","campaign":"18V620000","date":"2018-09-14","owner_notified":"2018-10-16","manufacturer":"Mitsubishi Motors North America, Inc.","component":"FORWARD COLLISION AVOIDANCE:SOFTWARE:PEDESTRIAN/CYCLIST/OBJECT/OBSTACLE/ RECOGNITION; ELECTRICAL SYSTEM:SOFTWARE","summary":"Mitsubishi Motors North America (MMNA) is recalling certain 2018 Mitsubishi Outlander PHEV, Outlander Sport, 2018-2019 Eclipse Cross, and 2017-2018 Outlander vehicles equipped with a Forward Collision Mitigation (FCM) system that detects pedestrians.   Due to incorrect software, the FCM-ECU (Electronic Control Unit) may apply braking for longer than needed, even after a pedestrian is no longer detected.","consequence":"If the FCM-ECU software activates the brake for longer than necessary, the driver may react by applying additional braking.  The resulting rapid deceleration of the vehicle can increase the risk of a rear-end collision.","remedy":"MMNA will notify owners, and dealers will reprogram the FCM-ECU software with updated software, free of charge.  The recall is began October 16, 2018.  Owners may contact MMNA customer service at 1-888-648-7820.  MMNA's number for this recall is SR-18-007.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","mfr_campaign":"SR-18-007","part_number":null,"units":9166,"completion":{"kind":"quarterly","report_number":6,"period_from":"2020-1","period_to":"2020-1","submitted":"2020-04-23","involved":9166,"remedied":8259,"unreachable":140,"removed":9,"remedied_percent":90,"as_of":"2026-10-19"},"do_not_drive":false,"park_outside":false,"notification":null,"french":null,"vehicles":[{"year":2018,"make":"MITSUBISHI","model":"ECLIPSE CROSS","vehicle_id":"2018_mitsubishi_eclipse-cross","match":"exact","built_from":"2017-12-26","built_to":"2018-06-21"},{"year":2019,"make":"MITSUBISHI","model":"ECLIPSE CROSS","vehicle_id":"2019_mitsubishi_eclipse-cross","match":"exact","built_from":"2017-12-26","built_to":"2018-06-21"},{"year":2017,"make":"MITSUBISHI","model":"OUTLANDER","vehicle_id":"2017_mitsubishi_outlander","match":"exact","built_from":"2016-08-01","built_to":"2018-06-13"},{"year":2018,"make":"MITSUBISHI","model":"OUTLANDER","vehicle_id":"2018_mitsubishi_outlander","match":"exact","built_from":null,"built_to":null},{"year":2018,"make":"MITSUBISHI","model":"OUTLANDER PHEV","vehicle_id":"2018_mitsubishi_outlander","match":"base","built_from":"2017-11-13","built_to":"2018-06-25"},{"year":2018,"make":"MITSUBISHI","model":"OUTLANDER SPORT","vehicle_id":"2018_mitsubishi_outlander-sport","match":"exact","built_from":null,"built_to":null}],"may_apply":true,"as_of":"2026-10-19","lookup":{"nhtsa":"https://www.nhtsa.gov/recalls","tc":"https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng","maker":null},"attribution":[],"url":"https://open.wenmarpro.com/recalls/nhtsa/18V620000"}