{"source":"nhtsa","country":"us","campaign":"18V502000","date":"2018-07-31","owner_notified":"2018-08-06","manufacturer":"Alta Motors","component":"ELECTRICAL SYSTEM:SOFTWARE","summary":"Alta Motors (Alta) is recalling certain 2019 Alta Redshift EXR and 2018-2019 Alta Redshift MXR motorcycles.  The software for the throttle control may fault if the throttle is rolled forward past the closed position, possibly resulting in a motorcycle stall.","consequence":"A motorcycle stall can increase the risk of a crash.","remedy":"Alta will notify owners, and dealers will install an update for the throttle software, free of charge. The recall began August 6, 2018.  Owners may contact Alta customer service at 1-415-230-0755.  Alta's number for this recall is SVC-ESB-18-004.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","mfr_campaign":"SVC-ESB-18-004","part_number":null,"units":215,"completion":null,"do_not_drive":false,"park_outside":false,"notification":null,"french":null,"vehicles":[{"year":2019,"make":"ALTA","model":"REDSHIFT EXR","vehicle_id":"2019_alta_redshift","match":"base","built_from":"2018-05-24","built_to":"2018-07-27"},{"year":2018,"make":"ALTA","model":"REDSHIFT MXR","vehicle_id":"2018_alta_redshift","match":"base","built_from":"2018-05-24","built_to":"2018-07-27"},{"year":2019,"make":"ALTA","model":"REDSHIFT MXR","vehicle_id":"2019_alta_redshift","match":"base","built_from":"2018-05-24","built_to":"2018-07-27"}],"may_apply":true,"as_of":"2026-10-19","lookup":{"nhtsa":"https://www.nhtsa.gov/recalls","tc":"https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng","maker":null},"attribution":[],"url":"https://open.wenmarpro.com/recalls/nhtsa/18V502000"}