{"source":"nhtsa","country":"us","campaign":"17V595000","date":"2017-09-22","owner_notified":"2017-12-21","manufacturer":"Daimler Vans USA, LLC","component":"STEERING:ELECTRIC POWER ASSIST SYSTEM","summary":"Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2017 Mercedes-Benz Metris vans.  These vehicles have electrical power steering control units with improperly welded contact pins.","consequence":"The improperly welded pins may lose contact, deactivating the power steering assist and increasing the risk of a crash.","remedy":"DVUSA will notify owners, and dealers will replace the electric power steering rack, free of charge.  An interim notice is expected to be mailed on November 17, 2017.  A second notice will be mailed to owners when parts become available.  Owners may contact Daimler's customer service at 1-877-762-8267.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","mfr_campaign":null,"part_number":null,"units":3,"completion":{"kind":"quarterly","report_number":6,"period_from":"2019-1","period_to":"2019-1","submitted":"2019-04-15","involved":3,"remedied":0,"unreachable":0,"removed":0,"remedied_percent":0,"as_of":"2026-10-19"},"do_not_drive":false,"park_outside":false,"notification":null,"french":null,"vehicles":[{"year":2015,"make":"MERCEDES-BENZ","model":"METRIS","vehicle_id":null,"match":null,"built_from":"2015-02-11","built_to":"2017-05-31"},{"year":2016,"make":"MERCEDES-BENZ","model":"METRIS","vehicle_id":"2016_mercedes-benz_metris","match":"exact","built_from":"2015-02-11","built_to":"2017-05-31"},{"year":2017,"make":"MERCEDES-BENZ","model":"METRIS","vehicle_id":"2017_mercedes-benz_metris","match":"exact","built_from":"2015-02-11","built_to":"2017-05-31"}],"may_apply":true,"as_of":"2026-10-19","lookup":{"nhtsa":"https://www.nhtsa.gov/recalls","tc":"https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng","maker":null},"attribution":[],"url":"https://open.wenmarpro.com/recalls/nhtsa/17V595000"}