{"source":"nhtsa","country":"us","campaign":"16V660000","date":"2016-09-13","owner_notified":"2016-11-09","manufacturer":"Volkswagen Group of America, Inc.","component":"FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP","summary":"Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2012 Audi Q5, and 2007-2012 Audi Q7 vehicles equipped with gasoline engines.  The fuel pump flange on the affected vehicles may crack, allowing fuel to leak.","consequence":"A fuel leak in the presence of an ignition source increases the risk of a fire.","remedy":"Audi will notify owners, and dealers will inspect the flange, replacing any flanges that are cracked.  If the flange is not cracked, dealers will clean the pump flange and install a butyl rubber band to protect the pump.  These repairs will be made free of charge.  The recall began November 9, 2016. Owners may contact Audi customer service at 1-800-253-2834.  Volkswagen's number for this recall is 20W9.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","mfr_campaign":"20W9","part_number":null,"units":143214,"completion":{"kind":"quarterly","report_number":6,"period_from":"2018-1","period_to":"2018-1","submitted":"2018-04-27","involved":143214,"remedied":92700,"unreachable":118,"removed":8,"remedied_percent":64,"as_of":"2026-10-19"},"do_not_drive":false,"park_outside":false,"notification":null,"french":null,"vehicles":[{"year":2009,"make":"AUDI","model":"Q5","vehicle_id":"2009_audi_q5","match":"exact","built_from":null,"built_to":null},{"year":2010,"make":"AUDI","model":"Q5","vehicle_id":"2010_audi_q5","match":"exact","built_from":null,"built_to":null},{"year":2011,"make":"AUDI","model":"Q5","vehicle_id":"2011_audi_q5","match":"exact","built_from":null,"built_to":null},{"year":2012,"make":"AUDI","model":"Q5","vehicle_id":"2012_audi_q5","match":"exact","built_from":null,"built_to":null},{"year":2007,"make":"AUDI","model":"Q7","vehicle_id":"2007_audi_q7","match":"exact","built_from":null,"built_to":null},{"year":2008,"make":"AUDI","model":"Q7","vehicle_id":"2008_audi_q7","match":"exact","built_from":null,"built_to":null},{"year":2009,"make":"AUDI","model":"Q7","vehicle_id":"2009_audi_q7","match":"exact","built_from":null,"built_to":null},{"year":2010,"make":"AUDI","model":"Q7","vehicle_id":"2010_audi_q7","match":"exact","built_from":null,"built_to":null},{"year":2011,"make":"AUDI","model":"Q7","vehicle_id":"2011_audi_q7","match":"exact","built_from":null,"built_to":null},{"year":2012,"make":"AUDI","model":"Q7","vehicle_id":"2012_audi_q7","match":"exact","built_from":null,"built_to":null}],"may_apply":true,"as_of":"2026-10-19","lookup":{"nhtsa":"https://www.nhtsa.gov/recalls","tc":"https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng","maker":null},"attribution":[],"url":"https://open.wenmarpro.com/recalls/nhtsa/16V660000"}