{"source":"nhtsa","country":"us","campaign":"16V644000","date":"2016-09-06","owner_notified":"2017-03-08","manufacturer":"Mazda North American Operations","component":"STRUCTURE:BODY:HATCHBACK/LIFTGATE","summary":"Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015.  On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.","consequence":"If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.","remedy":"Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available.  The recall began April 2017.  Owners may contact Mazda customer service at 1-800-222-5500.  Mazda's number for this recall is 9916H.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","mfr_campaign":"9916H","part_number":null,"units":580455,"completion":{"kind":"quarterly","report_number":7,"period_from":"2018-3","period_to":"2018-3","submitted":"2018-10-30","involved":580455,"remedied":379110,"unreachable":16364,"removed":949,"remedied_percent":65,"as_of":"2026-10-19"},"do_not_drive":false,"park_outside":false,"notification":null,"french":null,"vehicles":[{"year":2016,"make":"MAZDA","model":"CX-3","vehicle_id":"2016_mazda_cx-3","match":"exact","built_from":"2015-06-01","built_to":"2015-12-26"},{"year":2013,"make":"MAZDA","model":"CX-5","vehicle_id":"2013_mazda_cx-5","match":"exact","built_from":"2011-12-15","built_to":"2015-12-26"},{"year":2014,"make":"MAZDA","model":"CX-5","vehicle_id":"2014_mazda_cx-5","match":"exact","built_from":"2011-12-15","built_to":"2015-12-26"},{"year":2015,"make":"MAZDA","model":"CX-5","vehicle_id":"2015_mazda_cx-5","match":"exact","built_from":"2011-12-15","built_to":"2015-12-26"},{"year":2016,"make":"MAZDA","model":"CX-5","vehicle_id":"2016_mazda_cx-5","match":"exact","built_from":"2011-12-15","built_to":"2015-12-26"},{"year":2010,"make":"MAZDA","model":"MAZDA3","vehicle_id":"2010_mazda_mazda3","match":"exact","built_from":"2008-11-18","built_to":"2013-06-08"},{"year":2011,"make":"MAZDA","model":"MAZDA3","vehicle_id":"2011_mazda_mazda3","match":"exact","built_from":"2008-11-18","built_to":"2013-06-08"},{"year":2012,"make":"MAZDA","model":"MAZDA3","vehicle_id":"2012_mazda_mazda3","match":"exact","built_from":"2008-11-18","built_to":"2013-06-08"},{"year":2013,"make":"MAZDA","model":"MAZDA3","vehicle_id":"2013_mazda_mazda3","match":"exact","built_from":"2008-11-18","built_to":"2013-06-08"},{"year":2012,"make":"MAZDA","model":"MAZDA5","vehicle_id":"2012_mazda_mazda5","match":"exact","built_from":"2010-10-26","built_to":"2015-06-22"},{"year":2013,"make":"MAZDA","model":"MAZDA5","vehicle_id":"2013_mazda_mazda5","match":"exact","built_from":"2010-10-26","built_to":"2015-06-22"},{"year":2014,"make":"MAZDA","model":"MAZDA5","vehicle_id":"2014_mazda_mazda5","match":"exact","built_from":"2010-10-26","built_to":"2015-06-22"},{"year":2015,"make":"MAZDA","model":"MAZDA5","vehicle_id":"2015_mazda_mazda5","match":"exact","built_from":"2010-10-26","built_to":"2015-06-22"},{"year":2010,"make":"MAZDA","model":"MAZDASPEED3","vehicle_id":null,"match":null,"built_from":"2008-11-18","built_to":"2013-06-08"},{"year":2011,"make":"MAZDA","model":"MAZDASPEED3","vehicle_id":null,"match":null,"built_from":"2008-11-18","built_to":"2013-06-08"},{"year":2012,"make":"MAZDA","model":"MAZDASPEED3","vehicle_id":null,"match":null,"built_from":"2008-11-18","built_to":"2013-06-08"},{"year":2013,"make":"MAZDA","model":"MAZDASPEED3","vehicle_id":null,"match":null,"built_from":"2008-11-18","built_to":"2013-06-08"}],"may_apply":true,"as_of":"2026-10-19","lookup":{"nhtsa":"https://www.nhtsa.gov/recalls","tc":"https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng","maker":null},"attribution":[],"url":"https://open.wenmarpro.com/recalls/nhtsa/16V644000"}