{"source":"nhtsa","country":"us","campaign":"16V351000","date":"2016-05-24","owner_notified":"2016-08-11","manufacturer":"Daimler Vans USA, LLC","component":"STRUCTURE:BODY:ROOF AND PILLARS","summary":"Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes-Benz Sprinter 2500 and 3500 vehicles manufactured May 31, 2015, to April 30, 2016, and 2015-2016 Freightliner Sprinter 2500 and 3500 vehicles manufactured May 1, 2015, to April 30, 2016.  The affected vehicles are configured to have super-high roofs, but may not be equipped with the required crash pads.","consequence":"If the required crash pads are missing, it can increase the risk of injury to a front passenger seat occupant if they are unbelted.","remedy":"DVUSA will notify owners, and dealers will install the required crash-pads, free of charge.  The recall began on August 11, 2016.  Owners may contact DVUSA customer service at 1-877-762-8267.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","mfr_campaign":null,"part_number":null,"units":3,"completion":{"kind":"quarterly","report_number":7,"period_from":"2018-1","period_to":"2018-1","submitted":"2018-04-30","involved":3,"remedied":2,"unreachable":0,"removed":0,"remedied_percent":66,"as_of":"2026-10-19"},"do_not_drive":false,"park_outside":false,"notification":null,"french":null,"vehicles":[{"year":2015,"make":"FREIGHTLINER","model":"SPRINTER 2500","vehicle_id":"2015_freightliner_sprinter","match":"base","built_from":"2015-05-01","built_to":"2016-04-30"},{"year":2016,"make":"FREIGHTLINER","model":"SPRINTER 2500","vehicle_id":"2016_freightliner_sprinter","match":"base","built_from":"2015-05-01","built_to":"2016-04-30"},{"year":2015,"make":"FREIGHTLINER","model":"SPRINTER 3500","vehicle_id":"2015_freightliner_sprinter","match":"base","built_from":"2015-05-01","built_to":"2016-04-30"},{"year":2016,"make":"FREIGHTLINER","model":"SPRINTER 3500","vehicle_id":"2016_freightliner_sprinter","match":"base","built_from":"2015-05-01","built_to":"2016-04-30"},{"year":2015,"make":"MERCEDES-BENZ","model":"SPRINTER 2500","vehicle_id":"2015_mercedes-benz_sprinter","match":"base","built_from":"2015-05-31","built_to":"2016-04-30"},{"year":2016,"make":"MERCEDES-BENZ","model":"SPRINTER 2500","vehicle_id":"2016_mercedes-benz_sprinter","match":"base","built_from":"2015-05-31","built_to":"2016-04-30"},{"year":2015,"make":"MERCEDES-BENZ","model":"SPRINTER 3500","vehicle_id":"2015_mercedes-benz_sprinter","match":"base","built_from":"2015-05-31","built_to":"2016-04-30"},{"year":2016,"make":"MERCEDES-BENZ","model":"SPRINTER 3500","vehicle_id":"2016_mercedes-benz_sprinter","match":"base","built_from":"2015-05-31","built_to":"2016-04-30"}],"may_apply":true,"as_of":"2026-10-19","lookup":{"nhtsa":"https://www.nhtsa.gov/recalls","tc":"https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng","maker":null},"attribution":[],"url":"https://open.wenmarpro.com/recalls/nhtsa/16V351000"}