{"source":"nhtsa","country":"us","campaign":"16V138000","date":"2016-03-07","owner_notified":"2016-03-17","manufacturer":"Volkswagen Group of America, Inc.","component":"ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY; ENGINE AND ENGINE COOLING:ENGINE","summary":"Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 e-Golf vehicles manufactured May 21, 2014, to March 1, 2016.  Oversensitive diagnostics for the high-voltage battery management system may falsely detect an electrical surge resulting in the vehicle's electric drive motor shutting down unexpectedly.","consequence":"An unexpected vehicle shutdown can increase the risk of a crash.","remedy":"Volkswagen has notified owners, and dealers will update the battery management software, free of charge.  The recall began March 15, 2016.  Owners may contact Volkswagen customer service at 1-800-893-5298.  Volkswagen's number for this recall is 93B4.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","mfr_campaign":"93B4","part_number":null,"units":5561,"completion":{"kind":"quarterly","report_number":6,"period_from":"2017-2","period_to":"2017-2","submitted":"2017-07-27","involved":5561,"remedied":5052,"unreachable":0,"removed":0,"remedied_percent":90,"as_of":"2026-10-19"},"do_not_drive":false,"park_outside":false,"notification":null,"french":null,"vehicles":[{"year":2015,"make":"VOLKSWAGEN","model":"E-GOLF","vehicle_id":"2015_volkswagen_e-golf","match":"exact","built_from":"2014-05-21","built_to":"2016-03-01"},{"year":2016,"make":"VOLKSWAGEN","model":"E-GOLF","vehicle_id":"2016_volkswagen_e-golf","match":"exact","built_from":"2014-05-21","built_to":"2016-03-01"}],"may_apply":true,"as_of":"2026-10-19","lookup":{"nhtsa":"https://www.nhtsa.gov/recalls","tc":"https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng","maker":null},"attribution":[],"url":"https://open.wenmarpro.com/recalls/nhtsa/16V138000"}