{"source":"nhtsa","country":"us","campaign":"15V735000","date":"2015-11-05","owner_notified":"2015-11-23","manufacturer":"Nova Bus","component":"STRUCTURE:BODY:DOOR","summary":"Nova Bus (Nova) is recalling certain model year 2010-2015 Nova LFS and 2013-2015 LFS Artic transit buses.  The affected vehicles are equipped with an optical sensor for the passenger counter system whose location may result in a passenger's arm being pinched between the passenger counter housing and the door.","consequence":"A passenger could be injured if their arm is caught in the door.","remedy":"Nova will notify owners, and dealers will install a longer protective cover over the passenger counter system and add a warning label, free of charge.  The recall began on November 23, 2015.  Owners may contact Nova customer service at 1-800-350-6682.  Nova's numbers for this recall are CR3492 and CR3493.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","mfr_campaign":"CR3492 and CR3493","part_number":null,"units":304,"completion":{"kind":"quarterly","report_number":7,"period_from":"2017-2","period_to":"2017-2","submitted":"2017-07-11","involved":304,"remedied":287,"unreachable":0,"removed":0,"remedied_percent":94,"as_of":"2026-10-19"},"do_not_drive":false,"park_outside":false,"notification":null,"french":null,"vehicles":[{"year":2013,"make":"NOVA BUS","model":"LFS","vehicle_id":null,"match":null,"built_from":"2010-08-10","built_to":"2015-06-09"},{"year":2014,"make":"NOVA BUS","model":"LFS","vehicle_id":null,"match":null,"built_from":"2010-08-10","built_to":"2015-06-09"},{"year":2015,"make":"NOVA BUS","model":"LFS","vehicle_id":"2015_novabus_lfs","match":"exact","built_from":"2010-08-10","built_to":"2015-06-09"},{"year":2013,"make":"NOVA BUS","model":"LFS ARTIC","vehicle_id":null,"match":null,"built_from":"2010-08-10","built_to":"2015-06-09"},{"year":2014,"make":"NOVA BUS","model":"LFS ARTIC","vehicle_id":null,"match":null,"built_from":"2010-08-10","built_to":"2015-06-09"},{"year":2015,"make":"NOVA BUS","model":"LFS ARTIC","vehicle_id":"2015_novabus_lfs","match":"base","built_from":"2010-08-10","built_to":"2015-06-09"},{"year":2010,"make":"NOVA BUS","model":"NOVA LFS","vehicle_id":null,"match":null,"built_from":"2010-08-10","built_to":"2015-06-09"},{"year":2011,"make":"NOVA BUS","model":"NOVA LFS","vehicle_id":null,"match":null,"built_from":"2010-08-10","built_to":"2015-06-09"},{"year":2012,"make":"NOVA BUS","model":"NOVA LFS","vehicle_id":null,"match":null,"built_from":"2010-08-10","built_to":"2015-06-09"}],"may_apply":true,"as_of":"2026-10-19","lookup":{"nhtsa":"https://www.nhtsa.gov/recalls","tc":"https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng","maker":null},"attribution":[],"url":"https://open.wenmarpro.com/recalls/nhtsa/15V735000"}