{"source":"nhtsa","country":"us","campaign":"14V764000","date":"2014-12-01","owner_notified":"2014-12-19","manufacturer":"Mercedes-Benz USA, LLC - DBA Sprinter","component":"ENGINE AND ENGINE COOLING:ENGINE:DIESEL","summary":"Mercedes-Benz USA, LLC - DBA Sprinter (Mercedes) is recalling certain model year 2014-2015 Sprinter 2500, and Sprinter 3500 vehicles manufactured February 28, 2014, to November 21, 2014. In the affected vehicles, oil may leak from around the chain tensioner gasket area.","consequence":"Leaking oil may drip onto a hot engine surface, increasing the risk of a fire.  Additionally, the leaking oil may be a road hazard for other vehicles, increasing the risk of a crash.","remedy":"Mercedes will notify owners, and dealers will replace the chain tensioner gasket, free of charge.  The recall began on December 19, 2014.  Owners may contact Mercedes customer service at 1-877-762-8267.  Mercedes' number for this recall is 2014120003.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","mfr_campaign":"2014120003","part_number":null,"units":8279,"completion":{"kind":"quarterly","report_number":7,"period_from":"2016-2","period_to":"2016-2","submitted":"2016-09-23","involved":8279,"remedied":6826,"unreachable":0,"removed":0,"remedied_percent":82,"as_of":"2026-10-19"},"do_not_drive":false,"park_outside":false,"notification":null,"french":null,"vehicles":[{"year":2014,"make":"MERCEDES BENZ","model":"SPRINTER 2500","vehicle_id":"2014_mercedes-benz_sprinter","match":"base","built_from":"2014-02-28","built_to":"2014-11-21"},{"year":2015,"make":"MERCEDES BENZ","model":"SPRINTER 2500","vehicle_id":"2015_mercedes-benz_sprinter","match":"base","built_from":"2014-02-28","built_to":"2014-11-21"},{"year":2015,"make":"MERCEDES BENZ","model":"SPRINTER 3500","vehicle_id":"2015_mercedes-benz_sprinter","match":"base","built_from":"2014-02-28","built_to":"2014-11-21"},{"year":2014,"make":"MERCEDES-BENZ","model":"SPRINTER 3500","vehicle_id":"2014_mercedes-benz_sprinter","match":"base","built_from":"2014-02-28","built_to":"2014-11-21"}],"may_apply":true,"as_of":"2026-10-19","lookup":{"nhtsa":"https://www.nhtsa.gov/recalls","tc":"https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng","maker":null},"attribution":[],"url":"https://open.wenmarpro.com/recalls/nhtsa/14V764000"}