{"source":"nhtsa","country":"us","campaign":"14V704000","date":"2014-11-05","owner_notified":"2014-11-19","manufacturer":"Ford Motor Company","component":"STEERING:RACK AND PINION:PINION SHAFT","summary":"Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13V-385.  The prior repairs may not have been correctly performed.","consequence":"Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.","remedy":"Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V-385.  Dealers will inspect and replace the upper immediate shaft if necessary free of charge.  The recall began November 17, 2014.  Owners may contact Ford customer service at 1-866-436-7332.  Ford's number for this recall is 14S25.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","mfr_campaign":"14S25","part_number":null,"units":36888,"completion":{"kind":"quarterly","report_number":6,"period_from":"2016-1","period_to":"2016-1","submitted":"2016-04-25","involved":36888,"remedied":25916,"unreachable":535,"removed":165,"remedied_percent":70,"as_of":"2026-10-19"},"do_not_drive":false,"park_outside":false,"notification":null,"french":null,"vehicles":[{"year":2005,"make":"FORD","model":"CROWN VICTORIA","vehicle_id":"2005_ford_crown-victoria","match":"exact","built_from":"2004-03-23","built_to":"2011-08-30"},{"year":2006,"make":"FORD","model":"CROWN VICTORIA","vehicle_id":"2006_ford_crown-victoria","match":"exact","built_from":"2004-03-23","built_to":"2011-08-30"},{"year":2007,"make":"FORD","model":"CROWN VICTORIA","vehicle_id":"2007_ford_crown-victoria","match":"exact","built_from":"2004-03-23","built_to":"2011-08-30"},{"year":2008,"make":"FORD","model":"CROWN VICTORIA","vehicle_id":"2008_ford_crown-victoria","match":"exact","built_from":"2004-03-23","built_to":"2011-08-30"},{"year":2009,"make":"FORD","model":"CROWN VICTORIA","vehicle_id":"2009_ford_crown-victoria","match":"exact","built_from":"2004-03-23","built_to":"2011-08-30"},{"year":2010,"make":"FORD","model":"CROWN VICTORIA","vehicle_id":"2010_ford_crown-victoria","match":"exact","built_from":"2004-03-23","built_to":"2011-08-30"},{"year":2011,"make":"FORD","model":"CROWN VICTORIA","vehicle_id":"2011_ford_crown-victoria","match":"exact","built_from":"2004-03-23","built_to":"2011-08-30"},{"year":2005,"make":"LINCOLN","model":"TOWN CAR","vehicle_id":"2005_lincoln_town-car","match":"exact","built_from":"2004-03-08","built_to":"2011-08-30"},{"year":2006,"make":"LINCOLN","model":"TOWN CAR","vehicle_id":"2006_lincoln_town-car","match":"exact","built_from":"2004-03-08","built_to":"2011-08-30"},{"year":2007,"make":"LINCOLN","model":"TOWN CAR","vehicle_id":"2007_lincoln_town-car","match":"exact","built_from":"2004-03-08","built_to":"2011-08-30"},{"year":2008,"make":"LINCOLN","model":"TOWN CAR","vehicle_id":"2008_lincoln_town-car","match":"exact","built_from":"2004-03-08","built_to":"2011-08-30"},{"year":2009,"make":"LINCOLN","model":"TOWN CAR","vehicle_id":"2009_lincoln_town-car","match":"exact","built_from":"2004-03-08","built_to":"2011-08-30"},{"year":2010,"make":"LINCOLN","model":"TOWN CAR","vehicle_id":"2010_lincoln_town-car","match":"exact","built_from":"2004-03-08","built_to":"2011-08-30"},{"year":2011,"make":"LINCOLN","model":"TOWN CAR","vehicle_id":"2011_lincoln_town-car","match":"exact","built_from":"2004-03-08","built_to":"2011-08-30"},{"year":2005,"make":"MERCURY","model":"GRAND MARQUIS","vehicle_id":"2005_mercury_grand-marquis","match":"exact","built_from":"2004-03-23","built_to":"2011-08-30"},{"year":2006,"make":"MERCURY","model":"GRAND MARQUIS","vehicle_id":"2006_mercury_grand-marquis","match":"exact","built_from":"2004-03-23","built_to":"2011-08-30"},{"year":2007,"make":"MERCURY","model":"GRAND MARQUIS","vehicle_id":"2007_mercury_grand-marquis","match":"exact","built_from":"2004-03-23","built_to":"2011-08-30"},{"year":2008,"make":"MERCURY","model":"GRAND MARQUIS","vehicle_id":"2008_mercury_grand-marquis","match":"exact","built_from":"2004-03-23","built_to":"2011-08-30"},{"year":2009,"make":"MERCURY","model":"GRAND MARQUIS","vehicle_id":"2009_mercury_grand-marquis","match":"exact","built_from":"2004-03-23","built_to":"2011-08-30"},{"year":2010,"make":"MERCURY","model":"GRAND MARQUIS","vehicle_id":"2010_mercury_grand-marquis","match":"exact","built_from":"2004-03-23","built_to":"2011-08-30"},{"year":2011,"make":"MERCURY","model":"GRAND MARQUIS","vehicle_id":"2011_mercury_grand-marquis","match":"exact","built_from":"2004-03-23","built_to":"2011-08-30"}],"may_apply":true,"as_of":"2026-10-19","lookup":{"nhtsa":"https://www.nhtsa.gov/recalls","tc":"https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng","maker":null},"attribution":[],"url":"https://open.wenmarpro.com/recalls/nhtsa/14V704000"}