{"source":"nhtsa","country":"us","campaign":"14V237000","date":"2014-05-07","owner_notified":"2014-05-30","manufacturer":"Ford Motor Company","component":"AIR BAGS:SIDE/WINDOW; AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE","summary":"Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles.  In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.","consequence":"If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.","remedy":"Ford will notify owners, and dealers will reprogram the RCM, free of charge.  The recall began on May 30, 2014.  Owners may contact Ford customer service at 1-800-392-3673.  Ford's number for this recall is 14S04.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","mfr_campaign":"14S04","part_number":null,"units":594785,"completion":{"kind":"quarterly","report_number":6,"period_from":"2015-3","period_to":"2015-3","submitted":"2015-10-27","involved":594785,"remedied":534617,"unreachable":5429,"removed":85,"remedied_percent":89,"as_of":"2026-10-19"},"do_not_drive":false,"park_outside":false,"notification":null,"french":null,"vehicles":[{"year":2013,"make":"FORD","model":"C-MAX","vehicle_id":"2013_ford_c-max","match":"exact","built_from":"2011-10-05","built_to":"2014-02-24"},{"year":2014,"make":"FORD","model":"C-MAX","vehicle_id":"2014_ford_c-max","match":"exact","built_from":"2011-10-05","built_to":"2014-02-24"},{"year":2013,"make":"FORD","model":"ESCAPE","vehicle_id":"2013_ford_escape","match":"exact","built_from":"2011-10-05","built_to":"2014-02-24"},{"year":2014,"make":"FORD","model":"ESCAPE","vehicle_id":"2014_ford_escape","match":"exact","built_from":"2011-10-05","built_to":"2014-02-24"}],"may_apply":true,"as_of":"2026-10-19","lookup":{"nhtsa":"https://www.nhtsa.gov/recalls","tc":"https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng","maker":null},"attribution":[],"url":"https://open.wenmarpro.com/recalls/nhtsa/14V237000"}