{"source":"nhtsa","country":"us","campaign":"11V253000","date":"2011-04-21","owner_notified":"2011-05-13","manufacturer":"DUCATI NORTH AMERICA","component":"STEERING","summary":"DUCATI IS RECALLING CERTAIN MODEL YEAR 2010-2011 MULTISTRADA 1200, AND MODEL YEAR 2011, DIAVEL MOTORCYCLES.  THE ELECTRONIC STEERING LOCK MAY FAIL TO DISENGAGE DURING THE MOTORCYCLE \"KEY-ON\" PROCESS. THIS HAS BEEN LINKED DIRECTLY TO A CERTAIN REVISION OF THE HANDS FREE DEVICE SOFTWARE.  IT COULD RESULT IN A SITUATION WHERE THE MOTORCYCLE'S ENGINE MIGHT START WHILE THE STEERING LOCK IS STILL ENGAGED. A RIDER COULD START THE MOTORCYCLE AND ATTEMPT TO RIDE AWAY WHILE THE STEERING IS STILL LOCKED.","consequence":"THE RIDER COULD EXPERIENCE THE INABILITY TO STEER INCREASING THE RISK OF LOW SPEED TIP-OVER OR COLLISION, THUS INCREASING THE POTENTIAL FOR INJURY TO THE RIDER.","remedy":"THE DEALER WILL UPDATE THE SOFTWARE OF THE HANDS FREE CONTROL UNIT FREE OF CHARGE.  THE RECALL IS EXPECTED TO BEGIN DURING MAY 2011.  OWNERS MAY CONTACT DUCATI AT 1-800-231-6696.","notes":"OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .","mfr_campaign":null,"part_number":null,"units":1051,"completion":null,"do_not_drive":false,"park_outside":false,"notification":null,"french":null,"vehicles":[{"year":2011,"make":"DUCATI","model":"DIAVEL","vehicle_id":"2011_ducati_diavel","match":"exact","built_from":"2010-05-18","built_to":"2011-02-24"},{"year":2010,"make":"DUCATI","model":"MTS1200","vehicle_id":null,"match":null,"built_from":"2009-11-18","built_to":"2010-07-28"},{"year":2011,"make":"DUCATI","model":"MTS1200","vehicle_id":null,"match":null,"built_from":"2010-09-28","built_to":"2011-02-26"}],"may_apply":true,"as_of":"2026-10-19","lookup":{"nhtsa":"https://www.nhtsa.gov/recalls","tc":"https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng","maker":null},"attribution":[],"url":"https://open.wenmarpro.com/recalls/nhtsa/11V253000"}