{"source":"nhtsa","country":"us","campaign":"10V642000","date":"2010-12-21","owner_notified":"2011-02-11","manufacturer":"MERCEDES-BENZ USA, LLC - DBA SPRINTER","component":"EQUIPMENT","summary":"SPRINTER IS RECALLING CERTAIN MODEL YEAR 2010-2011 FREIGHTLINER 2500 SPRINTER AND MERCEDES-BENZ SPRINTER VEHICLES EQUIPPED WITH AN EMERGENCY EXIT WINDOW.  THE ADHESIVE BOND BETWEEN THE GLASS AND THE HINGE ON THE TOP OF THE WINDOW MAY LOOSEN.","consequence":"THE EMERGENCY EXIT WINDOW MAY SEPARATE FROM THE BODY AND COULD FALL INCREASING THE RISK OF INJURIES TO THE PASSENGER OR DRIVER.","remedy":"DEALERS WILL REPLACE THE EMERGENCY EXIT WINDOW IF NECESSARY FREE OF CHARGE.  THE SAFETY RECALL BEGAN ON FEBRUARY 11, 2011.  OWNERS MAY CONTACT SPRINTER AT 1-201-573-0600.","notes":"OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .","mfr_campaign":null,"part_number":null,"units":274,"completion":null,"do_not_drive":false,"park_outside":false,"notification":null,"french":null,"vehicles":[{"year":2010,"make":"FREIGHTLINER","model":"SPRINTER 2500","vehicle_id":"2010_freightliner_sprinter","match":"base","built_from":"2010-07-01","built_to":"2010-10-30"},{"year":2011,"make":"FREIGHTLINER","model":"SPRINTER 2500","vehicle_id":"2011_freightliner_sprinter","match":"base","built_from":"2010-07-01","built_to":"2010-10-30"},{"year":2010,"make":"MERCEDES-BENZ","model":"SPRINTER 2500","vehicle_id":"2010_mercedes-benz_sprinter","match":"base","built_from":null,"built_to":null},{"year":2011,"make":"MERCEDES-BENZ","model":"SPRINTER 2500","vehicle_id":"2011_mercedes-benz_sprinter","match":"base","built_from":null,"built_to":null}],"may_apply":true,"as_of":"2026-10-19","lookup":{"nhtsa":"https://www.nhtsa.gov/recalls","tc":"https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng","maker":null},"attribution":[],"url":"https://open.wenmarpro.com/recalls/nhtsa/10V642000"}