{"source":"nhtsa","country":"us","campaign":"04V456000","date":"2004-09-20","owner_notified":"2004-10-01","manufacturer":"MACK TRUCKS, INC","component":"STEERING","summary":"ON CERTAIN TRUCK CHASSIS, THE STEERING GEAR MOUNTING BOLTS WERE MADE OF INCONSISTENT BOLT MATERIAL, WHICH HAS LED TO BOLT FAILURES.  THIS INCONSISTENT BOLT MATERIAL CONDITION COULD RESULT IN A FAILURE OF A STEERING GEAR MOUNTING  BOLTS. THE STEERING GEAR IS MOUNTED TO THE VEHICLE'S FRAME WITH THREE BOLTS.","consequence":"FAILURE OF TWO OF THE THREE BOLTS COULD RESULT IN THE LOSS OF STEERING, WHICH COULD RESULT IN LOSS OF VEHICLE CONTROL AND CRASH WITHOUT WARNING.","remedy":"DEALERS WILL INSPECT VEHICLES.   NEW STEERING GEAR MOUNTING BOLTS WILL BE INSTALLED.  THE RECALL BEGAN OCTOBER 2004.  OWNERS SHOULD CONTACT MACK AT 1-610-709-3337.","notes":"MACK RECALL NO. SC0289.CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).","mfr_campaign":"SC0289","part_number":null,"units":4959,"completion":null,"do_not_drive":false,"park_outside":false,"notification":null,"french":null,"vehicles":[{"year":2003,"make":"MACK","model":"CH","vehicle_id":"2003_mack_ch","match":"exact","built_from":"2003-04-01","built_to":"2003-11-30"},{"year":2003,"make":"MACK","model":"CX","vehicle_id":null,"match":null,"built_from":"2003-04-01","built_to":"2003-11-30"}],"may_apply":true,"as_of":"2026-10-19","lookup":{"nhtsa":"https://www.nhtsa.gov/recalls","tc":"https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng","maker":null},"attribution":[],"url":"https://open.wenmarpro.com/recalls/nhtsa/04V456000"}