{"source":"nhtsa","country":"us","campaign":"04V328000","date":"2004-07-07","owner_notified":"2004-07-15","manufacturer":"FORD MOTOR COMPANY","component":"SUSPENSION:REAR","summary":"CERTAIN POLICE, COMMERCIAL, AND PASSENGER VEHICLES SOLD TO FLEETS TYPICALLY INPUT HIGHER LOADS INTO THE VEHICLE CHASSIS OVERLOADING THE WHEEL BEARINGS AND AXLES.","consequence":"THIS COULD LEAD TO EARLY BEARING FAILURE AND ULTIMATELY TO AXLE SHAFT FRACTURE.  IN THE EVENT OF AXLE SHAFT FRACTURE, THE VEHICLE WOULD LOSE DRIVE FUNCTION AND WOULD COAST TO A STOP.  LOSS OF DRIVE FUNCTION COULD LEAD TO A CRASH.","remedy":"DEALERS WILL REPLACE THE REAR WHEEL BEARINGS, SEALS,AND AXLE SHAFTS.  THE RECALL BEGAN ON JULY 15, 2004.  OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.","notes":"FORD RECALL NO. 04S16. CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT ( 1-888-327-4236).","mfr_campaign":"04S16","part_number":null,"units":47314,"completion":null,"do_not_drive":false,"park_outside":false,"notification":null,"french":null,"vehicles":[{"year":2003,"make":"FORD","model":"CROWN VICTORIA","vehicle_id":"2003_ford_crown-victoria","match":"exact","built_from":"2001-10-10","built_to":"2002-12-04"},{"year":2003,"make":"LINCOLN","model":"TOWN CAR","vehicle_id":"2003_lincoln_town-car","match":"exact","built_from":"2001-11-14","built_to":"2002-12-03"}],"may_apply":true,"as_of":"2026-10-19","lookup":{"nhtsa":"https://www.nhtsa.gov/recalls","tc":"https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng","maker":null},"attribution":[],"url":"https://open.wenmarpro.com/recalls/nhtsa/04V328000"}