{"source":"nhtsa","country":"us","campaign":"04V309000","date":"2004-06-25","owner_notified":"2004-10-01","manufacturer":"MACK TRUCKS, INC","component":"STEERING","summary":"ON CERTAIN TRUCK CHASSIS, THE STEERING GEAR MOUNTING BOLTS WERE OVER-TORQUED AT INSTALLATION. THE STEERING GEAR IS MOUNTED TO THE VEHICLE'S FRAME RAIL WITH 3 BOLTS.","consequence":"FAILURE OF TWO OF THE THREE BOLTS COULD RESULT IN THE LOSS OF STEERING, WHICH COULD RESULT IN LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH  .","remedy":"DEALERS WILL INSPECT VEHICLES.   NEW STEERING GEAR MOUNTING BOLTS WILL BE INSTALLED.  THE RECALL BEGAN OCTOBER 2004.  OWNERS SHOULD CONTACT MACK AT 1-610-709-3337.","notes":"MACK RECALL NO. SC0288.CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).","mfr_campaign":"SC0288","part_number":null,"units":219,"completion":null,"do_not_drive":false,"park_outside":false,"notification":null,"french":null,"vehicles":[{"year":2004,"make":"MACK","model":"CH","vehicle_id":"2004_mack_ch","match":"exact","built_from":"2004-05-20","built_to":"2004-05-28"},{"year":2004,"make":"MACK","model":"CX","vehicle_id":null,"match":null,"built_from":"2004-05-20","built_to":"2004-05-28"}],"may_apply":true,"as_of":"2026-10-19","lookup":{"nhtsa":"https://www.nhtsa.gov/recalls","tc":"https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng","maker":null},"attribution":[],"url":"https://open.wenmarpro.com/recalls/nhtsa/04V309000"}