{"source":"nhtsa","country":"us","campaign":"03V497000","date":"2003-12-23","owner_notified":"2003-12-01","manufacturer":"SETRA OF NORTH AMERICA","component":"VISIBILITY","summary":"ON CERTAIN MOTOR COACHES EQUIPPED WITH EMERGENCY EXIT WINDOWS FAIL TO COMPLY WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, \"GLAZING MATERIALS.\"  THE EMERGENCY EXIT WINDOW  WAS NOT MARKED CORRECTLY WITH THE \"DOT\"  MARKINGS.","consequence":"THIS DOES NOT MEET THE STANDARDS.","remedy":"DEALERS ARE ETCHING THE CORRECT MARKING INTO THE GLAZING.  OWNER NOTIFICATION BEGAN DECEMBER 1, 2003 WITH PHASED MAILING DATES.   OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SETRA AT 1-800-882-8054.","notes":"CUSTOMERS CAN CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).","mfr_campaign":null,"part_number":null,"units":97,"completion":null,"do_not_drive":false,"park_outside":false,"notification":null,"french":null,"vehicles":[{"year":2003,"make":"SETRA","model":"S417","vehicle_id":"2003_setra_s-417","match":"exact","built_from":"2003-04-01","built_to":"2003-09-30"}],"may_apply":true,"as_of":"2026-10-19","lookup":{"nhtsa":"https://www.nhtsa.gov/recalls","tc":"https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng","maker":null},"attribution":[],"url":"https://open.wenmarpro.com/recalls/nhtsa/03V497000"}