{"source":"nhtsa","country":"us","campaign":"02V338000","date":"2002-12-16","owner_notified":"2003-02-14","manufacturer":"MERCEDES-BENZ USA, LLC.","component":"ELECTRICAL SYSTEM:12V/24V/48V BATTERY","summary":"ON CERTAIN PASSENGER VEHICLES, EXCESSIVE STATIC BUILD-UP IN THE TRUNK FLOOR MATS CAN CAUSE A STATIC DISCHARGE WHEN INDIVIDUALS MOVE OR REMOVE ITEMS FROM THE TRUNK COMPARTMENT.","consequence":"THIS CAN DAMAGE THE ELECTRICAL SYSTEM COMPONENTS LOCATED IN THE TRUNK, INCLUDING THE VEHICLE'S BATTERY.","remedy":"DEALERS WILL INSTALL A STATIC INSULATION PANEL BETWEEN THE CARPET AND THE VEHICLE BATTERY WHICH WILL PROVIDE AN ELECTRICAL GROUNDING.  OWNER NOTIFICATION BEGAN FEBRUARY 14, 2003.  OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MERCEDES-BENZ AT 1-800-367-6372.","notes":"MERCEDES-BENZ RECALL NO. 2002110014. CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).","mfr_campaign":"2002 110014","part_number":null,"units":65000,"completion":null,"do_not_drive":false,"park_outside":false,"notification":null,"french":null,"vehicles":[{"year":2000,"make":"MERCEDES BENZ","model":"S CLASS","vehicle_id":"2000_mercedes-benz_s-class","match":"exact","built_from":"1998-07-01","built_to":"2001-03-30"},{"year":2001,"make":"MERCEDES BENZ","model":"S CLASS","vehicle_id":"2001_mercedes-benz_s-class","match":"exact","built_from":null,"built_to":null}],"may_apply":true,"as_of":"2026-10-19","lookup":{"nhtsa":"https://www.nhtsa.gov/recalls","tc":"https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng","maker":null},"attribution":[],"url":"https://open.wenmarpro.com/recalls/nhtsa/02V338000"}