{"nhtsa_id":637928,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2002-12-09","date":"2002-04-29","document_id":"0285","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:APPLIANCE:AIR CONDITIONER","mfr_system":null,"summary":"ON SOME VEHICLES, THE ELECTRONIC AUTOMATIC TEMPERATURE CONTROL (EATC) BLOWS COLD AIR FROM THE FLOOR DUCTS ON VEHICLES PRODUCED BEFORE 9/30/2000 ONLY. *TT","document":null,"url":"https://open.wenmarpro.com/bulletins/637928","components":[{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"hvac","name":"Heating and air conditioning","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"EXPLORER","year_from":1998,"year_to":2001,"match":"exact","vehicle_ids":["1998_ford_explorer","1999_ford_explorer","2000_ford_explorer","2001_ford_explorer"]},{"make":"MERCURY","model":"MOUNTAINEER","year_from":1998,"year_to":2001,"match":"exact","vehicle_ids":["1998_mercury_mountaineer","1999_mercury_mountaineer","2000_mercury_mountaineer","2001_mercury_mountaineer"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}