{"nhtsa_id":636027,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2002-11-04","date":"2002-04-01","document_id":"0262","mfr_campaign":null,"replaces":null,"component":"POWER TRAIN:AUTOMATIC TRANSMISSION","mfr_system":null,"summary":"SUBJECT REGARDING 5R55W AUTOMATIC TRANSMISSION HARSH UPSHIFTS DURING LIGHT TO MEDIUM THROTTLE CONCERNS. *TT","document":null,"url":"https://open.wenmarpro.com/bulletins/636027","components":[{"id":"powertrain","name":"Transmission and driveline","parent":null},{"id":"automatic-transmission","name":"Automatic transmission","parent":"powertrain"}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"EXPLORER","year_from":2002,"year_to":2002,"match":"exact","vehicle_ids":["2002_ford_explorer"]},{"make":"MERCURY","model":"MOUNTAINEER","year_from":2002,"year_to":2002,"match":"exact","vehicle_ids":["2002_mercury_mountaineer"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}