{"nhtsa_id":631263,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2002-05-21","date":"2002-03-01","document_id":"020137003","mfr_campaign":null,"replaces":null,"component":"VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM","mfr_system":null,"summary":"CUSTOMERS LIVING IN COLD CLIMATE AREAS MAY COMMENT ON THE FRONT PASSENGER FLOOR CARPET BEING WET OR WATER LEAKING FROM THE BOTTOM OF THE HVAC MODULE. *SLC","document":null,"url":"https://open.wenmarpro.com/bulletins/631263","components":[{"id":"visibility","name":"Glass, wipers and mirrors","parent":null},{"id":"hvac","name":"Heating and air conditioning","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"CADILLAC","model":"CTS","year_from":2003,"year_to":2003,"match":"exact","vehicle_ids":["2003_cadillac_cts"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}