{"nhtsa_id":628194,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2002-03-06","date":"2001-11-23","document_id":"1900801","mfr_campaign":null,"replaces":null,"component":"STEERING: STEERING WHEEL/HANDLE BAR","mfr_system":null,"summary":"EXPERIENCING A POP/TICK SOUND HEARD COMING FROM THE STEERING WHEEL AREA WHILE THE VEHICLE IS IN MOTION. *TT","document":null,"url":"https://open.wenmarpro.com/bulletins/628194","components":[{"id":"steering","name":"Steering","parent":null},{"id":"steering-column","name":"Steering column and wheel","parent":"steering"}],"codes":[],"topics":[],"vehicles":[{"make":"CHRYSLER","model":"TOWN AND COUNTRY","year_from":1996,"year_to":2002,"match":"exact","vehicle_ids":["1996_chrysler_town-and-country","1997_chrysler_town-and-country","1998_chrysler_town-and-country","1999_chrysler_town-and-country","2000_chrysler_town-and-country","2001_chrysler_town-and-country","2002_chrysler_town-and-country"]},{"make":"CHRYSLER","model":"VOYAGER","year_from":2001,"year_to":2002,"match":"exact","vehicle_ids":["2001_chrysler_voyager","2002_chrysler_voyager"]},{"make":"DODGE","model":"CARAVAN","year_from":1996,"year_to":2001,"match":null,"vehicle_ids":[]},{"make":"DODGE","model":"CARAVAN","year_from":2002,"year_to":2002,"match":"exact","vehicle_ids":["2002_dodge_caravan"]},{"make":"JEEP","model":"GRAND CHEROKEE","year_from":1999,"year_to":2002,"match":"exact","vehicle_ids":["1999_jeep_grand-cherokee","2000_jeep_grand-cherokee","2001_jeep_grand-cherokee","2002_jeep_grand-cherokee"]},{"make":"PLYMOUTH","model":"VOYAGER","year_from":1996,"year_to":2000,"match":"exact","vehicle_ids":["1996_plymouth_voyager","1997_plymouth_voyager","1998_plymouth_voyager","1999_plymouth_voyager","2000_plymouth_voyager"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}