{"nhtsa_id":621099,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2001-09-07","date":"2001-07-01","document_id":"15091","mfr_campaign":null,"replaces":null,"component":"STEERING: STEERING WHEEL/HANDLE BAR","mfr_system":null,"summary":"SOME VEHICLES MAY EXHIBIT A SCRUNCH NOISE FROM THE UPPER STEERING COLUMN WHEN MAKING NEAR FULL LOCK TURNS. *TT","document":null,"url":"https://open.wenmarpro.com/bulletins/621099","components":[{"id":"steering","name":"Steering","parent":null},{"id":"steering-column","name":"Steering column and wheel","parent":"steering"}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"EXPLORER","year_from":2002,"year_to":2002,"match":"exact","vehicle_ids":["2002_ford_explorer"]},{"make":"MERCURY","model":"MOUNTAINEER","year_from":2002,"year_to":2002,"match":"exact","vehicle_ids":["2002_mercury_mountaineer"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}