{"nhtsa_id":620993,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2001-09-05","date":"2001-07-23","document_id":"01142","mfr_campaign":null,"replaces":null,"component":"POWER TRAIN:AUTOMATIC TRANSMISSION","mfr_system":null,"summary":"SOME VEHICLES, BUILT PRIOR TO 8/01/2001, MAY EXHIBIT A WHINE OR HOWL NOISE DURING COLD STARTS AT TEMPERATURES BELOW 4 DEGREES C (40 DEGREES F). *TT","document":null,"url":"https://open.wenmarpro.com/bulletins/620993","components":[{"id":"powertrain","name":"Transmission and driveline","parent":null},{"id":"automatic-transmission","name":"Automatic transmission","parent":"powertrain"}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"EXPLORER","year_from":2002,"year_to":2002,"match":"exact","vehicle_ids":["2002_ford_explorer"]},{"make":"MERCURY","model":"MOUNTAINEER","year_from":2002,"year_to":2002,"match":"exact","vehicle_ids":["2002_mercury_mountaineer"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}