{"nhtsa_id":620396,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2001-08-07","date":"2000-01-01","document_id":"14240","mfr_campaign":null,"replaces":null,"component":"STEERING","mfr_system":null,"summary":"SOME VEHICLES MAY EXHIBIT A CLUNK THAT CAN BE FELT OR HEARD THROUGH THE STEERING WHEEL. THE CONDITION IS EXPERIENCED BEST IN A SLIGHT TURN, AT SPEEDS NEAR 20 MPH, ON ROAD SURFACES WITH SLIGHT IRREGULARITIES. ENGINEERING IS ADDRESSING THE CONCERN AND RELEASING AN IMPROVED DESIGN FOR THE LOWER INTERMEDIATE STEERING SHAFT AND UPPER STEERING JOINT. *TT","document":null,"url":"https://open.wenmarpro.com/bulletins/620396","components":[{"id":"steering","name":"Steering","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"E SERIES","year_from":1997,"year_to":2001,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}