{"nhtsa_id":620251,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2001-07-23","date":"2001-05-01","document_id":"011002","mfr_campaign":null,"replaces":null,"component":"POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES","mfr_system":null,"summary":"SOME 4-DOOR VEHICLES BUILT 11/13/2000 THROUGH 4/2/2001 EQUIPPED WITH THE 5R55W TRANSMISSION MAY EXHIBIT A FLUID LEAK AT THE TRANSMISSION COOLER LINE-TO-TRANSMISSION CASE CONNECTION. THIS MAY BE CAUSED BY COMTAMINATION ON THE COOLER TUBE BETWEEN THE TUBE NUT AND FLARE, CONTAMINATION ON THE TUBE NUT THREADS OR IMPROPER INSTALLATION TORQUE. *TT","document":null,"url":"https://open.wenmarpro.com/bulletins/620251","components":[{"id":"powertrain","name":"Transmission and driveline","parent":null},{"id":"automatic-transmission","name":"Automatic transmission","parent":"powertrain"}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"EXPLORER","year_from":2002,"year_to":2002,"match":"exact","vehicle_ids":["2002_ford_explorer"]},{"make":"MERCURY","model":"MOUNTAINEER","year_from":2002,"year_to":2002,"match":"exact","vehicle_ids":["2002_mercury_mountaineer"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}