{"nhtsa_id":618639,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2001-04-18","date":"2000-09-01","document_id":"14371","mfr_campaign":null,"replaces":null,"component":"SUSPENSION","mfr_system":null,"summary":"SUBJECT REGARDING POP / CREAK NOISE FROM THE REAR UNDERBODY WHILE DRIVING. *JB","document":null,"url":"https://open.wenmarpro.com/bulletins/618639","components":[{"id":"suspension","name":"Suspension","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"EXPLORER","year_from":1997,"year_to":2001,"match":"exact","vehicle_ids":["1997_ford_explorer","1998_ford_explorer","1999_ford_explorer","2000_ford_explorer","2001_ford_explorer"]},{"make":"MERCURY","model":"MOUNTAINEER","year_from":1997,"year_to":2001,"match":"exact","vehicle_ids":["1997_mercury_mountaineer","1998_mercury_mountaineer","1999_mercury_mountaineer","2000_mercury_mountaineer","2001_mercury_mountaineer"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}