{"nhtsa_id":610808,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2000-05-15","date":"1999-11-01","document_id":"7418","mfr_campaign":null,"replaces":null,"component":"STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS","mfr_system":null,"summary":"SOME VEHICLES MAY EXHIBIT A POPPING, SNAPPING OR TICKING NOISE FROM THE RIGHT A PILLAR / UPPER DOOR HINGE AREA WHILE DRIVING. *TT","document":null,"url":"https://open.wenmarpro.com/bulletins/610808","components":[{"id":"structure-body","name":"Body and frame","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"EXPLORER","year_from":1999,"year_to":2000,"match":"exact","vehicle_ids":["1999_ford_explorer","2000_ford_explorer"]},{"make":"MERCURY","model":"MOUNTAINEER","year_from":1999,"year_to":2000,"match":"exact","vehicle_ids":["1999_mercury_mountaineer","2000_mercury_mountaineer"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}