{"nhtsa_id":50554,"type":"service_bulletin","type_name":"Service bulletin","date_added":"1997-05-27","date":"1996-10-01","document_id":"BC9696961001","mfr_campaign":null,"replaces":null,"component":"VISIBILITY:WINDSHIELD WIPER/WASHER","mfr_system":null,"summary":"VEHICLES MAY EXHIBIT A CONDITION WHERE THE WINDSHIELD WIPERS COME IN CONTACT W/ THE 'A' PILLARS (& EACH OTHER) DURING OPERATION. MAY BE DUE TO WIPER ARMS HAVING BEEN REVERSED DURING INSTALLATION. *TT","document":null,"url":"https://open.wenmarpro.com/bulletins/50554","components":[{"id":"visibility","name":"Glass, wipers and mirrors","parent":null},{"id":"wiper","name":"Wipers and washers","parent":"visibility"}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"FORD","year_from":null,"year_to":null,"match":null,"vehicle_ids":[]},{"make":"FORD","model":"FORD TRUCK","year_from":null,"year_to":null,"match":null,"vehicle_ids":[]},{"make":"LINCOLN","model":"LINCOLN","year_from":null,"year_to":null,"match":null,"vehicle_ids":[]},{"make":"MERCURY","model":"MERCURY","year_from":null,"year_to":null,"match":null,"vehicle_ids":[]},{"make":"MERCURY","model":"MOUNTAINEER","year_from":1997,"year_to":1997,"match":"exact","vehicle_ids":["1997_mercury_mountaineer"]},{"make":"MERCURY","model":"VILLAGER","year_from":null,"year_to":null,"match":"exact","vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}