{"nhtsa_id":11038530,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2026-10-16","date":"2026-10-09","document_id":"08-372-26","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"R1H U43.17 Software Update - FOTA Customers may experience one or more of the following: SYMPTOM: ● Screen Freeze or Radio Reset. ● Projection will not reconnect. ● Audio or music skipping and/or cutting out during playback. ● Apple CarPlay®/Android Auto® improvements: fixes for disconnections, freezes, screen distortion, and pairing issues. ● \"Service Air Suspension System\" message displayed when the Up or Down button becomes stuck. ● Trailer Surround Camera dimensions not retained after an ignition cycle. ● Distorted radio startup animation. ● Home screen media widget does not display the artist name. ● Turn signal blind spot view does not turn off after the turn is completed. ● Vehicle Settings page becomes frozen and unresponsive to touch input. ● \"AUTO\" Drive Mode takes several seconds to update after the mode is changed. ● Screen display size changes from normal to small without user input. ● Radio text displays in English when Portuguese is selected. ● Screen flickers, resets, or goes blank while driving. ● Steering wheel volume adjustment causes screen distortion. ● Surround Camera View guidelines remain visible when the setting is turned off in the radio. ● User is able to add a device to the head unit while the vehicle is in motion. ● Radio Bluetooth is unable to discover a phone even when the phone is directly in front of the radio. ● App screen turns completely black while driving. ● Phantom chimes occur without any warning messages or notifications. ● Left-side blind spot turn signal camera has a longer activation delay than the right-side camera. ● Radio switches to Android Auto® unexpectedly and displays a black screen. ● Phone cannot be reconnected to Bluetooth after being deleted. ● Glovebox and Apps text overlap on the MyCar or Performance Pages screen when the glovebox button is pressed. In addition, the following software enhancement is included: ● Remove Virtual Wall option from the Vehicle Settings menu.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2026/MC-11038530-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2026/MC-11038530-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11038530","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"RAM","model":"1500","year_from":2026,"year_to":2027,"match":"exact","vehicle_ids":["2026_ram_1500","2027_ram_1500"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}