{"nhtsa_id":11037985,"type":"service_campaign","type_name":"Service campaign","date_added":"2026-10-05","date":"2026-09-23","document_id":"RRA09202605","mfr_campaign":"00 84 41 02 00","replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"A small number of Rolls-Royce Phantom (RR11/RR12), Ghost (RR21/RR22), and Cullinan (RR31) vehicles have been identified as having a potential software issue concerning the remote services, with vehicles fitted with an ATM-01 telematics control unit. As a result, vehicle remote services such as vehicle status may operate with a delay or not function completely. The problem has been rectified with vehicle software version 26-03-540 (RR21-26-03-540 for RR21/RR22 and Sl5A-26-03-540 for RRll, RR12, RR31), which is included in ISTA 4.58.4x.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2026/MC-11037985-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2026/MC-11037985-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11037985","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"ROLLS-ROYCE","model":"CULLINAN","year_from":2026,"year_to":2026,"match":"exact","vehicle_ids":["2026_rolls-royce_cullinan"]},{"make":"ROLLS-ROYCE","model":"GHOST","year_from":2026,"year_to":2026,"match":"exact","vehicle_ids":["2026_rolls-royce_ghost"]},{"make":"ROLLS-ROYCE","model":"PHANTOM","year_from":2026,"year_to":2026,"match":"exact","vehicle_ids":["2026_rolls-royce_phantom"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}