{"nhtsa_id":11037738,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2026-10-02","date":"2026-09-10","document_id":"LI72.40-P-080776","mfr_campaign":null,"replaces":null,"component":"STRUCTURE:BODY","mfr_system":null,"summary":"Complaint When using the one‑touch (automatic) window closing function on one or both front door windows, the customer may report one of the following concerns: • The window begins closing, then reverses direction before reaching the fully closed position. • The window loses normalization and can only be closed by pulling and holding the window switch until the window reaches the fully closed position. Cause Currently under investigation. Remedy Please submit a TIPS case to the Body/Chassis/Entertainment inbox and provide the following information: • A detailed description of the client's concern • Does the window reverse (obstruction detection) or has it lost normalization? • Is the condition reproducible? If yes, please provide a video demonstrating the concern • Initial Quick Test • Control Unit Log of the relevant Door Control Unit • Actual Values > Power window Development data (Reversal, Evaluation of window raising, & Learned values)","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2026/MC-11037738-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2026/MC-11037738-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11037738","components":[{"id":"structure-body","name":"Body and frame","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"MERCEDES-BENZ","model":"AMG CLE53","year_from":2024,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG CLE53 4MATIC CABRIOLET","year_from":2026,"year_to":2027,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG CLE53 4MATIC COUPE","year_from":2026,"year_to":2027,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG CLE53 4MATIC+","year_from":2024,"year_to":2025,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG CLE53 4MATIC+ CABRIOLET","year_from":2025,"year_to":2025,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"CLE 300","year_from":2024,"year_to":2024,"match":"base","vehicle_ids":["2024_mercedes-benz_cle"]},{"make":"MERCEDES-BENZ","model":"CLE 300 4MATIC","year_from":2024,"year_to":2025,"match":"base","vehicle_ids":["2024_mercedes-benz_cle","2025_mercedes-benz_cle"]},{"make":"MERCEDES-BENZ","model":"CLE 300 4MATIC CABRIOLET","year_from":2024,"year_to":2027,"match":"base","vehicle_ids":["2024_mercedes-benz_cle","2025_mercedes-benz_cle","2026_mercedes-benz_cle","2027_mercedes-benz_cle"]},{"make":"MERCEDES-BENZ","model":"CLE 300 4MATIC COUPE","year_from":2026,"year_to":2027,"match":"base","vehicle_ids":["2026_mercedes-benz_cle","2027_mercedes-benz_cle"]},{"make":"MERCEDES-BENZ","model":"CLE 450","year_from":2024,"year_to":2024,"match":"base","vehicle_ids":["2024_mercedes-benz_cle"]},{"make":"MERCEDES-BENZ","model":"CLE 450 4MATIC","year_from":2024,"year_to":2025,"match":"base","vehicle_ids":["2024_mercedes-benz_cle","2025_mercedes-benz_cle"]},{"make":"MERCEDES-BENZ","model":"CLE 450 4MATIC CABRIOLET","year_from":2024,"year_to":2027,"match":"base","vehicle_ids":["2024_mercedes-benz_cle","2025_mercedes-benz_cle","2026_mercedes-benz_cle","2027_mercedes-benz_cle"]},{"make":"MERCEDES-BENZ","model":"CLE 450 4MATIC COUPE","year_from":2026,"year_to":2027,"match":"base","vehicle_ids":["2026_mercedes-benz_cle","2027_mercedes-benz_cle"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}