{"nhtsa_id":11036601,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2026-09-02","date":"2026-08-27","document_id":"SSM 55131","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM; VEHICLE SPEED CONTROL; UNKNOWN OR OTHER","mfr_system":null,"summary":"Some 2025-2026 Aviator/Explorer/Expedition/F-150/Mustang Mach-E/Nautilus/Navigator vehicles may exhibit the hands-free BlueCruise feature intermittently/consistently unavailable when BlueCruise is active and when traveling in a \"Blue Zone\". Speed sign recognition may also be inaccurate. If there are no active relevant diagnostic trouble codes (DTC) present and the issue persists after multiple key cycles and if the BlueCruise System Health Check passes, download and run the \"TCU - Reset Telematics Control Unit (TCU) Module\" application using the latest software level of the Ford Diagnosis and Repair System (FDRS). If the condition is resolved, inform customers that this may be a temporary fix and engineering is currently working on a solution expected in Q4 2026. Monitor Professional Technician System (PTS) for additional information and schedule service appointments for customers once the repair becomes available. For claiming, use causal 14G229 and labor operations 12651D and 12651D4. If the condition persists after a test drive, refer to Workshop Manual (WSM), Section 419-03B for normal","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2026/MC-11036601-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2026/MC-11036601-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11036601","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"speed-control","name":"Throttle and cruise control","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"EXPEDITION","year_from":2025,"year_to":2026,"match":"exact","vehicle_ids":["2025_ford_expedition","2026_ford_expedition"]},{"make":"FORD","model":"EXPLORER","year_from":2026,"year_to":2026,"match":"exact","vehicle_ids":["2026_ford_explorer"]},{"make":"FORD","model":"F-150","year_from":2024,"year_to":2026,"match":"exact","vehicle_ids":["2024_ford_f-150","2025_ford_f-150","2026_ford_f-150"]},{"make":"FORD","model":"MUSTANG MACH E","year_from":2026,"year_to":2026,"match":"exact","vehicle_ids":["2026_ford_mustang-mach-e"]},{"make":"LINCOLN","model":"AVIATOR","year_from":2026,"year_to":2026,"match":"exact","vehicle_ids":["2026_lincoln_aviator"]},{"make":"LINCOLN","model":"NAUTILUS","year_from":2024,"year_to":2026,"match":"exact","vehicle_ids":["2024_lincoln_nautilus","2025_lincoln_nautilus","2026_lincoln_nautilus"]},{"make":"LINCOLN","model":"NAVIGATOR","year_from":2025,"year_to":2026,"match":"exact","vehicle_ids":["2025_lincoln_navigator","2026_lincoln_navigator"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}