{"nhtsa_id":11036266,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2026-08-19","date":"2026-08-12","document_id":"TSB 26-2366","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM; UNKNOWN OR OTHER","mfr_system":"Telematics Control Unit","summary":"Some vehicles listed in the Model statement above may exhibit a condition where certain devices built on the Android OS platform (including Voxx rear seat entertainment system) indicate they are connected to the vehicles Wi-Fi hotspot, but internet performance is degraded. Symptoms may include no internet access, intermittent connectivity, and/or limited/very low streaming capability. Some websites/apps may partially load while others do not load at all, despite showing Connected. This may be due to the telematics control unit (TCU) software.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2026/MC-11036266-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2026/MC-11036266-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11036266","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"EXPEDITION","year_from":2022,"year_to":2024,"match":"exact","vehicle_ids":["2022_ford_expedition","2023_ford_expedition","2024_ford_expedition"]},{"make":"LINCOLN","model":"NAVIGATOR","year_from":2022,"year_to":2024,"match":"exact","vehicle_ids":["2022_lincoln_navigator","2023_lincoln_navigator","2024_lincoln_navigator"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}