{"nhtsa_id":11035267,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2026-07-28","date":"2026-07-21","document_id":"SSM 55028","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM; UNKNOWN OR OTHER","mfr_system":null,"summary":"Some 2021-2024 Ford and Lincoln vehicles may exhibit an \"Updating SYNC\" message on the vehicle center display screen after an over the air (OTA) update. The message can be cleared from the center display screen and SYNC can be used normally, but it will re-appear at every subsequent ignition cycle. Inform customers that engineering is currently working on a software update solution for this condition to be delivered OTA expected in late Q3 2026. Software will update automatically if vehicle connectivity is enabled in the vehicles settings. Monitor Professional Technician System (PTS) for additional information.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2026/MC-11035267-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2026/MC-11035267-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11035267","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"BRONCO","year_from":2021,"year_to":2024,"match":"exact","vehicle_ids":["2021_ford_bronco","2022_ford_bronco","2023_ford_bronco","2024_ford_bronco"]},{"make":"FORD","model":"EDGE","year_from":2021,"year_to":2024,"match":"exact","vehicle_ids":["2021_ford_edge","2022_ford_edge","2023_ford_edge","2024_ford_edge"]},{"make":"FORD","model":"EXPEDITION","year_from":2021,"year_to":2024,"match":"exact","vehicle_ids":["2021_ford_expedition","2022_ford_expedition","2023_ford_expedition","2024_ford_expedition"]},{"make":"FORD","model":"F-150","year_from":2021,"year_to":2024,"match":"exact","vehicle_ids":["2021_ford_f-150","2022_ford_f-150","2023_ford_f-150","2024_ford_f-150"]},{"make":"FORD","model":"MUSTANG MACH E","year_from":2021,"year_to":2024,"match":"exact","vehicle_ids":["2021_ford_mustang-mach-e","2022_ford_mustang-mach-e","2023_ford_mustang-mach-e","2024_ford_mustang-mach-e"]},{"make":"LINCOLN","model":"NAVIGATOR","year_from":2021,"year_to":2024,"match":"exact","vehicle_ids":["2021_lincoln_navigator","2022_lincoln_navigator","2023_lincoln_navigator","2024_lincoln_navigator"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}