{"nhtsa_id":11034984,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2026-07-14","date":"2026-07-14","document_id":"SSM 55005","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM; STRUCTURE:BODY; UNKNOWN OR OTHER","mfr_system":"Power Running Boards","summary":"2025-2026 Expedition/Navigator vehicles equipped with power running boards do not deploy the running boards in auto mode when the easy entry/exit setting for \"Approach Detection\" is toggled on. This is a change from prior models. Currently, easy entry/exit settings in the vehicle's center display screen incorrectly indicates that power running boards will deploy during approach detection in auto mode. This will be corrected in a future Digital Experience over-the-air (OTA) update which will begin deploying in mid Q3, 2026. The Workshop Manual (WSM) and Owner's Manual have been corrected to explain proper operation of power running boards.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2026/MC-11034984-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2026/MC-11034984-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11034984","components":[{"id":"structure-body","name":"Body and frame","parent":null},{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"EXPEDITION","year_from":2025,"year_to":2026,"match":"exact","vehicle_ids":["2025_ford_expedition","2026_ford_expedition"]},{"make":"LINCOLN","model":"NAVIGATOR","year_from":2025,"year_to":2026,"match":"exact","vehicle_ids":["2025_lincoln_navigator","2026_lincoln_navigator"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}