{"nhtsa_id":11034414,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2026-07-02","date":"2026-06-03","document_id":"LI05.30-N-080518","mfr_campaign":null,"replaces":null,"component":"ENGINE","mfr_system":null,"summary":"OM654 Extended engine crank or starting concerns and/or poor running characteristics Complaint One or more of the following may be reported: • Extended crank or hard start • Rough idle or misfire like condition • Engine stalls during low-speed maneuvering Cause In some cases, one or more exhaust valves may be leaking due to: • Burnt exhaust valve seat rings • Burnt valve faces • Heavy carbon buildup on the exhaust valve seat leading to poor sealing Remedy Follow the steps below in order. Do not replace components before completing verification. 1. Initial check • Perform a quick test with XENTRY Diagnosis • Check for stored or pending fault codes 2. Fuel system verification • Using XENTRY Diagnosis, monitor actual values during cranking under: “Engine start – starter turning, engine not starting” • Check rail pressure during cranking Evaluation: • If rail pressure is below specification: diagnose fuel system per WIS • If rail pressure is within expected range (approximately 250 to 300 bar): proceed with mechanical checks 3. Compression evaluation Perform compression test per WIS (engine at operating temperature if possible): • Manual compression test per WIS doc AR01.00-D-1201TSM • If compression is out of specification, continue to leak down testing 4. Cylinder leakage test • Perform cylinder leakage test on all cylinders per WIS doc AR01.00-D-1300TSM • Ensure test equipment is calibrated before testing Evaluation: • Leakage confirmed through exhaust path → suspect exhaust valve sealing • Leakage into crankcase → do not proceed; submit TIPS case for further direction 5. Additional validation (if needed) • Smoke test may be used to confirm leakage path Repair If leaking or burnt exhaust valves are confirmed: • Replace the complete cylinder head assembly with valves pre-installed Do not attempt partial repair of affected valves or seats.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2026/MC-11034414-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2026/MC-11034414-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11034414","components":[{"id":"engine","name":"Engine","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FREIGHTLINER","model":"SPRINTER 1500","year_from":2023,"year_to":2024,"match":"base","vehicle_ids":["2023_freightliner_sprinter","2024_freightliner_sprinter"]},{"make":"FREIGHTLINER","model":"SPRINTER 2500","year_from":2023,"year_to":2024,"match":"base","vehicle_ids":["2023_freightliner_sprinter","2024_freightliner_sprinter"]},{"make":"FREIGHTLINER","model":"SPRINTER 3500","year_from":2023,"year_to":2024,"match":"base","vehicle_ids":["2023_freightliner_sprinter","2024_freightliner_sprinter"]},{"make":"FREIGHTLINER","model":"SPRINTER 4500","year_from":2023,"year_to":2024,"match":"base","vehicle_ids":["2023_freightliner_sprinter","2024_freightliner_sprinter"]},{"make":"MERCEDES-BENZ","model":"SPRINTER 1500","year_from":2023,"year_to":2025,"match":"base","vehicle_ids":["2023_mercedes-benz_sprinter","2024_mercedes-benz_sprinter","2025_mercedes-benz_sprinter"]},{"make":"MERCEDES-BENZ","model":"SPRINTER 2500","year_from":2023,"year_to":2025,"match":"base","vehicle_ids":["2023_mercedes-benz_sprinter","2024_mercedes-benz_sprinter","2025_mercedes-benz_sprinter"]},{"make":"MERCEDES-BENZ","model":"SPRINTER 3500","year_from":2023,"year_to":2025,"match":"base","vehicle_ids":["2023_mercedes-benz_sprinter","2024_mercedes-benz_sprinter","2025_mercedes-benz_sprinter"]},{"make":"MERCEDES-BENZ","model":"SPRINTER 4500","year_from":2023,"year_to":2024,"match":"base","vehicle_ids":["2023_mercedes-benz_sprinter","2024_mercedes-benz_sprinter"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}