{"nhtsa_id":11033820,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2026-06-15","date":"2026-06-09","document_id":"SSM 54910","mfr_campaign":null,"replaces":null,"component":"VISIBILITY/WIPER; STRUCTURE:BODY","mfr_system":"Side Windows","summary":"Some 2025-2026 Expedition/Navigator vehicles equipped with one-touch up/down front windows may exhibit a condition where a front window does not respond to one-touch controls, does not open all the way and/or bounces back when using the one-touch close function. Advise the customers that driver door module (DDM) and passenger door module (PDM) software updates are currently being delivered to vehicles over-the-air (OTA), which are expected to resolve these symptoms. It is important to advise the customer to select the automatic updates option in the settings menu to enable automatic updates and/or approve prompts to download or install updates if automatic updates are purposely disabled. Monitor Professional Technician System (PTS) for additional information.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2026/MC-11033820-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2026/MC-11033820-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11033820","components":[{"id":"structure-body","name":"Body and frame","parent":null},{"id":"visibility","name":"Glass, wipers and mirrors","parent":null},{"id":"wiper","name":"Wipers and washers","parent":"visibility"}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"EXPEDITION","year_from":2025,"year_to":2026,"match":"exact","vehicle_ids":["2025_ford_expedition","2026_ford_expedition"]},{"make":"LINCOLN","model":"NAVIGATOR","year_from":2025,"year_to":2026,"match":"exact","vehicle_ids":["2025_lincoln_navigator","2026_lincoln_navigator"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}