{"nhtsa_id":11033227,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2026-06-03","date":"2026-05-21","document_id":"SA-017-26a","mfr_campaign":null,"replaces":null,"component":"UNKNOWN OR OTHER","mfr_system":"MyMazda App","summary":"This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-017/26 03/17/26 DESCRIPTION Some customers may experience an intermittent loss of the MyMazda App remote function. REPAIR PROCEDURE Refer to TSB 16-004/26. 1. Did the TSB repair the customer's concern? YES: The TSB resolved the concern; repair is complete. NO: Go to Step 2. 2. Disconnect the 12V battery for 10 minutes or more, then retry. Did this correct the concern? YES - Repair is complete. NO - Proceed with standard MGSS troubleshooting (SA-023/25 - CONNECTED VEHICLE SYMPTOM TROUBLESHOOTING).","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2026/MC-11033227-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2026/MC-11033227-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11033227","components":[],"codes":[],"topics":[],"vehicles":[{"make":"MAZDA","model":"CX-5","year_from":2026,"year_to":2026,"match":"exact","vehicle_ids":["2026_mazda_cx-5"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}