{"nhtsa_id":11033018,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2026-05-30","date":"2026-05-22","document_id":"ITB26-006","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"ENGINE NO START WITH KEY SYSTEM ERROR AND DTC B2C20-24 STORED IN THE BCM IF YOU CONFIRM The customer states the engine will not start and “Key System Error” warning is displaying in the Information Display (Combination Meter) (Figure 1), AND DTC B2C20-24 for \"STARTER CONTROL RELAY\" is stored in the BCM. HINT: This DTC and warning message (Figure 1) may occur if the customer does not place the vehicle in Park Gear according to the Owner’s Manual for shifter operation. ACTION 1. Confirm the current ECM part number. 2. Confirm the current TCM part number. 3. Reprogram the ECM, and then the TCM, if applicable. 4. Erase the DTCs. IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2026/MC-11033018-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2026/MC-11033018-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11033018","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":["B2C20"],"topics":[],"vehicles":[{"make":"INFINITI","model":"QX60","year_from":2026,"year_to":2026,"match":"exact","vehicle_ids":["2026_infiniti_qx60"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}