{"nhtsa_id":11032759,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2026-05-19","date":"2026-05-15","document_id":"SSM 54826","mfr_campaign":null,"replaces":null,"component":"VISIBILITY/WIPER","mfr_system":null,"summary":"Some 2025-2026 Expedition/Navigator vehicles equipped with one-touch up/down front windows may exhibit a condition where a front window does not respond to one-touch controls, does not open all the way and/or bounces back when using the one-touch close function. Inform customers that engineering is aware of this condition and is investigating a service solution which is expected to be available by the end of Q2 2026. Replacement or reprogramming of the DDM and/or PDM and/or any other components is unlikely to resolve this condition. One-touch open and close function may be restored by resetting the anti-pinch feature described in the Digital Owner's Manual > Windows > Window Bounce-Back > Overriding Window Bounce-Back. The symptom may return after a successful reset of the anti-pinch feature. Show the customer where they can find this reset procedure in the Digital Owners Manual (Windows > Window Bounce-Back > Overriding Window Bounce-Back) so that they can have the option to perform the reset procedure on their own should the symptom return while waiting for the service solution to become available.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2026/MC-11032759-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2026/MC-11032759-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11032759","components":[{"id":"visibility","name":"Glass, wipers and mirrors","parent":null},{"id":"wiper","name":"Wipers and washers","parent":"visibility"}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"EXPEDITION","year_from":2025,"year_to":2026,"match":"exact","vehicle_ids":["2025_ford_expedition","2026_ford_expedition"]},{"make":"LINCOLN","model":"NAVIGATOR","year_from":2025,"year_to":2026,"match":"exact","vehicle_ids":["2025_lincoln_navigator","2026_lincoln_navigator"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}