{"nhtsa_id":11032581,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2026-05-11","date":"2026-05-07","document_id":"LI67.39-P-080552","mfr_campaign":null,"replaces":null,"component":"VISIBILITY/WIPER","mfr_system":null,"summary":"Complaint Customer reports that a side window will not close using the automatic (one‑touch) function, or the window reverses direction while closing. • Condition may occur on one or more doors • Fault code B25A3F0 may be stored in the affected door control unit • Window normalization may be lost Cause System error in the power window motor Remedy 1.) Update SCN coding of the affected door control unit (N69/x) using Xentry. • Repair coding is available with Car Package Release (CPR) 1.3.0 or higher. 2.) If the complaint persists after SCN coding or for repeat complaints → replace the power window motor on the affected door following applicable WIS instructions.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2026/MC-11032581-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2026/MC-11032581-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11032581","components":[{"id":"visibility","name":"Glass, wipers and mirrors","parent":null},{"id":"wiper","name":"Wipers and washers","parent":"visibility"}],"codes":["B25A3"],"topics":[],"vehicles":[{"make":"MERCEDES-BENZ","model":"CLA 250","year_from":2026,"year_to":2026,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"CLA 250 4MATIC","year_from":2026,"year_to":2026,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"CLA 250+ (EV)","year_from":2026,"year_to":2027,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}