{"nhtsa_id":11032256,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2026-05-05","date":"2026-04-27","document_id":"TSB 26-2196","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM; UNKNOWN OR OTHER","mfr_system":null,"summary":"This bulletin supersedes 26-2100. Reason for update: To update vehicle symptoms, affected vehicle lines, and model years. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: Poor speaker sound quality (static, pop, crackle) while using Apple CarPlay® or Bluetooth audio Poor or muffled outbound phone call sound quality while using Apple CarPlay® or Bluetooth audio This may be due to the software in the accessory protocol interface module (APIM).","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2026/MC-11032256-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2026/MC-11032256-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11032256","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"EXPEDITION","year_from":2025,"year_to":2025,"match":"exact","vehicle_ids":["2025_ford_expedition"]},{"make":"FORD","model":"EXPLORER","year_from":2025,"year_to":2026,"match":"exact","vehicle_ids":["2025_ford_explorer","2026_ford_explorer"]},{"make":"LINCOLN","model":"AVIATOR","year_from":2025,"year_to":2026,"match":"exact","vehicle_ids":["2025_lincoln_aviator","2026_lincoln_aviator"]},{"make":"LINCOLN","model":"NAUTILUS","year_from":2024,"year_to":2026,"match":"exact","vehicle_ids":["2024_lincoln_nautilus","2025_lincoln_nautilus","2026_lincoln_nautilus"]},{"make":"LINCOLN","model":"NAVIGATOR","year_from":2025,"year_to":2025,"match":"exact","vehicle_ids":["2025_lincoln_navigator"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}